Smart shoring

TSA offers all of our clients an opportunity to leverage our smart shoring capability. Our solution is a hybrid of onshore and offshore that gives you the right blend of speed to market, price and capability with a dedicated Australian management team responsible for the setup and execution.


We’ve built a network of six high quality call centres across Australia housing a talent pool of over 1,700 staff. This enables us to ensure we pick the right people to service your customers from the location of your choice. This means we can provide your customers with a familiar and authentic voice on the end of the phone. Our people live here, they purchase the brands they represent, and they understand the local market and the Australian way of life.

Head Office

Ground Floor, 31 Troode Street
West Perth, Western Australia 6005
Phone: + 61 8 9217 7000

Level 14, 30 Pirie Street
Adelaide SA 5000
Phone: + 61 8 8112 2501

Building 3, Level 1, 301 Burwood Hwy
Burwood VIC 3125
Phone: + 61 3 8420 7000

69 Ann St
Brisbane QLD 4000

Phone: + 61 7 3243 0501


Our Philippines call centre located in Manila provides outbound and inbound voice solutions, data entry and back office services. Our Australian management team based in the Philippines, combined with a talented and educated pool of local people, cultural and time zone compatibility, make our Philippines operations a compelling low cost option for our clients.

14th Floor, Five E-Com Centre Building
Harbor Drive, Mall of Asia Complex
1300 Pasay City, Philippines


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