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Super scams put the onus on funds to offer better customer service
With more than $3 trillion in assets held in Australian superannuation funds, they have become a honeypot for scam artists who often phone or…Read more
The new landscape of data privacy
How you can keep pace with new legislation and protect your business. Data is the new gold—or Bitcoin (depending on which economic school of…Read more
First line of defence – our people
Remote working has introduced new security risks for contact centres. We believe security is about more than technology and policies; it’s about people. Here’s…Read more