Resources

Search our resources hub for helpful and interesting content.

ClearReset
Podcast

The Agile Contact Centre Podcast | Human-centred leadership

28/03/2023
The Agile Contact Centre Podcast | Episode 44 | Dan-Hill Smith From the Agile Contact Centre Podcast, Sean McGinn speaks with Dan Hill-Smith, Chief Operating Officer at TSA Group Talking about: - Bringing purpose and meaning into front-line roles -…
Read more
Podcast

Bringing to Life the Brand and Customer Experience in Outsourced Contact Centres

24/07/2020
The Agile Contact Centre Podcast Episode 16 Blaine Slater | Bringing to life the brand and customer experience in outsourced contact centres Arnie and Sean from the Agile Contact Centre spoke to TSA's Group Executive - New Business,  Blaine Slater.…
Read more