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Can debt collection transform its image? We think so, here’s how

The traditional debt collection model needs a makeover. The big opportunity facing lenders is to bring customer centricity into the way they collect, and build a model that reflects the experiences consumers are having in 2021, in other parts of their lives.

by Blaine Slater, Group Executive New Business

 

Man reading bill looking concerned

image: fintechbusiness.com/

Read the full article on fintechbusiness.com here

Learn more about the TSA Collection Framework here

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