Can debt collection transform its image? We think so, here’s how
The traditional debt collection model needs a makeover. The big opportunity facing lenders is to bring customer centricity into the way they collect, and build a model that reflects the experiences consumers are having in 2021, in other parts of their lives.
by Blaine Slater, Group Executive New Business
Read the full article on fintechbusiness.com here
Learn more about the TSA Collection Framework here
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