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Zahra Peggs wins 2020 Australian HR Director of the Year Excellence Award

Awards Culture Leadership People
Awards Culture Leadership People

We are proud to announce that Zahra Peggs, our Group Executive, People & Corporate Affairs has taken home an Excellence Award at the HRD Australia 2020 Awards in the category of Australian HR Director of the Year!

Zahra oversees approximately 3,000 team members across Australia and the Philippines and does so with conviction, zeal and commercial acumen. Since joining the TSA team over 15 years ago, Zahra has played a critical role in creating an inclusive and high performing culture as well as affecting a tremendous impact on our growth over the years.

Please join us in congratulating our quick-witted, eloquent, leader of leaders, Zahra Peggs on this incredible and well-deserved achievement!


View the full list of winners here.



TSA are Australia’s market leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.

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