We are proudly carbon neutral

As a large Australian business, we need to lead from the front and be the change we want to see in the world.

Leading the way

TSA Group are the only Australian-based contact centre outsourcing provider to be certified carbon neutral

TSA Goes Carbon Neutral

Why we’ve gone carbon neutral

Climate change is happening and we need to act. There is power in every decision we make. We are awake to the impact we have on the world, and we are committed to doing our part to reduce greenhouse gas emissions.

Reducing our impact on the environment

Embarking on the carbon neutral journey has allowed us to understand our impact on the environment and take a leadership role in decarbonising the Australian economy. Understanding our carbon footprint allows us to implement strategies to reduce our overall impact, including reducing waste across our sites, identifying energy savings, and engaging our employees in actions to reduce our carbon footprint.

wind turbines in field

Offsetting our emissions

We have chosen to invest in projects which would assist fire management, work to regenerate ecosystems, improve biodiversity and support Australian communities. As part of our broader supplier diversity commitments, we choose to support projects that make a direct contribution to Indigenous community engagement and employment opportunities.

By purchasing carbon credits from premium local projects here in Australia, TSA hopes to provide an environmental, social and cultural benefit.

The premium credits we purchased come from the Aboriginal Carbon Foundation, and support projects such as cultural savanna burnings by traditional owners, which prevents large bushfires and the subsequent release of carbon.

Another reforestation project reintroduces native flora and fauna to the land in areas where it has been overgrazed. It gives us a tangible, and almost touchable, connection with the programs we’re supporting.

Learn more or read our Climate Active Public Disclosure Statement here

Work Smarter

Find out how a carbon neutral CX partner can help you reach your sustainability goals


TSA Group Featured in CitySwitch WA Newsletter

CitySwitch National Awards Originally published in the March 2021 WA CitySwitch Newsletter   Congratulations to TSA Group and Cundall (pictured above) who took…

TSA Group Featured in Fifth Estate

CitySwitch Awards 2021   By Mollie Hersh Originally published on The Fifth Estate 04 March 2021   The CitySwitch Awards on Thursday celebrated…

TSA Group achieves carbon neutral status

TSA Group goes carbon neutral with green scheme and local purchase of community carbon credits TSA Group, Australia’s leading specialist in Customer Experience…

Moving to Greener Pastures

An office space is not the easiest of places to roll out environmental changes. Things can certainly be done to a building like…