Brent Walker named finalist in CSIA 2020 Australian Service Excellence Awards

TSA Group would like to extend a big congratulations to Brent Walker. Brent is the well-deserving finalist of CSIA Customer Service Institute of Australia’s 2020 Australian Service Excellence Awards and is in the running for the Customer Service Manager of the Year Award.

Celebrations were a little different in the office, Nicolas Katsouras and Ariel Bedewi-Hayes had to maintain 1.5 metres distance despite high-fives being the preferred method of congratulating Brent!

TSA are Australia’s market leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.