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TSA Group wins Australia’s Best Managed Company 2023

award Business Highlights People
award Business Highlights People

For a second year in a row, Australia-based Contact Centre Outsourcing company, TSA Group, has been acknowledged as one of Australia’s Best Managed Companies, Sponsored by Deloitte Private. 

Announced as one of nine private Australian companies in 2023, TSA Group is being recognised for their business excellence, challenged and evaluated across four key pillars: strategy, culture and commitment, capabilities and innovation, and governance and financials. 


Blaine Slater, TSA Group’s Chief Customer Officer, said: “Thank you to the team at Deloitte for selecting TSA as one of Australia’s best managed companies for a 2nd year running. It is a testament to the effort and dedication of all TSA team members, and we are thrilled to be recognised as a top performing company in Australia.”

Read more about what Deloitte has to say about TSA Group in 2022:  


Natalie Faull, Deloitte Private lead partner and Best Managed Companies Asia Pacific leader, said: “Our Best Managed Companies program is about celebrating the passion, dynamism, resilience and focus on sustainable growth that typify Australia’s best managed private businesses. Just like TSA Group, they are purpose-driven, disciplined organisations, industry leaders and significant employers. They are navigating the future with confidence, and setting a very high bar for what success can look like for private businesses in Australia.”


About the Deloitte Best Managed Companies program

Best Managed Companies was established in 1993 in Canada and has become one of the most significant business awards of its kind. The program is active in 46 countries in the Americas, Europe and Australasia, and is launching across Africa.

The program recognises privately held companies for their organisational success and achievement and provides a distinct framework for management teams to challenge themselves and benchmark against some of the best private companies in the world.

Companies are evaluated by an independent judging panel comprised of representatives from program sponsors, in addition to special guest judges.

Over an eight-month period, winners receive coaching from leading business advisors, networking opportunities via invitations to exclusive events including premium sponsor events, and key branding and promotional opportunities.

For more:



TSA are Australia’s market leading specialists in CX Consultancy and Contact Centre Services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.

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