TSA Introduces Emergency Services Volunteer Leave

The devastating bushfires wreaking havoc in communities across our country are shocking in their scale and intensity. So far, this catastrophic fire season has claimed at least 23 lives, destroyed over 1,500 homes across 6 million hectares of land, and some half a billion animals are estimated to have perished.

One thing that unites Australians in moments of national tragedy like this is our unwavering respect for the volunteer emergency services personnel who are at the frontlines dealing with these fires and their aftermath. As a demonstration of TSA Group’s sincere gratitude to all team members who are also members of these volunteer emergency services agencies, I am pleased to announce that TSA Group has today launched a new Emergency Services Volunteer Leave Policy. Volunteer emergency services personnel who are involved in responding to natural disasters may be eligible for up to 20 days paid Emergency Services Volunteer Leave per year, so that these team members are able to focus on responding to the needs of their local communities during times of crisis.

On behalf of the TSA Executive Leadership Team, I want to send a heartfelt thankyou to all TSA team members out there on the frontline of these bushfires, helping to defend and restore our communities.

TSA are Australia’s market leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.