TSA Group featured with Phonely in Business News Australia
Weâre proud to be working with Phonely as their consulting partner here in Australiaâsupporting the rollout of their voice AI tech and tailoring it to complement the customer experience brands want to deliver.
Melbourne-founded Y Combinator (YC) alumnus Phonely has seen revenue move “up and to the right” as its voice AI technology is adopted by more clients in the USA and Australia, including Perth-headquartered contact centre consulting group TSA Group which is reportedly already saving 12,000 hours a year.
“It’s the first one that’s been set up, so it means that all the data stays in Australia â weâre officially partnering with them to take AI solutions to Australia for these larger organisations. They do the data management, build out the flows on the platform, making sure itâs all enterprise ready, and drive a lot of analytics.â
– Will Bodewes, Phonely Co-founder and CEO
Read the full article on Business News Australia
TSA are Australiaâs market leading specialists in CX consultancy and contact centre services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.