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TSA Group leads Australia’s Customer Experience Services in ISG Provider Lens™ 2022 Study

award Customer Experience digital transformation Highlights Innovation
award Customer Experience digital transformation Highlights Innovation

TSA Group has been positioned as a leader in the ISG Provider Lens Customer Experience Services Australia study in all three quadrants: Digital Operations, Work From Home Services and Social Media CX Services.

This is the second year TSA has been recognised as a leader by ISG, who said, “TSA’s hybrid CX solution provides a strong blend of speed to market, price and capability.”

Read the highlights and download the full report here


ISG TSA Leader badge


About ISG Provider Lens™

ISG Provider Lens™ is a practitioner-led service provider comparison, empowered by ISG’s advisory experience and data-driven research. Research reports provide independent vendor evaluations and enterprise buying behavior segmentation. Find out more here.


TSA are Australia’s market leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.

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