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TSA Group’s Blaine Slater and Zahra Peggs earn top contact centre influencer honours

Awards Business contact centre outsourcing People
Awards Business contact centre outsourcing People

We are thrilled to announce that two of TSA Group’s very own, Blaine Slater and Zahra Peggs, have been named among the “Top 100 Influencers in the Contact Centre Industry in APAC” by Auscontact Contact Centre Magazine. This prestigious recognition showcases their significant contributions and impact on the industry across the Asia-Pacific region.

As TSA Group’s Chief People Officer, Zahra Peggs has been a game-changer in the world of contact centres. With her expertise in recruitment, engagement, and development, Zahra has led and nurtured a workforce of more than 4,000 people throughout APAC. She consistently pushes the boundaries of innovation and is passionate about fostering engagement, making her a powerhouse in the industry.

Blaine Slater, our Chief Growth Officer, is a driving force in engaging new clients across various industries. With his extensive experience in all aspects of the contact centre environment, Blaine possesses a unique understanding of the industry. His people-centred strategies and commitment to the organisational vision make him an exceptional leader. Blaine’s deep knowledge of local market trends, technology adoption, and customer communication preferences make him a true industry influencer and a respected figure in the BPO space.

We are incredibly proud of Blaine and Zahra’s achievements and their recognition as top influencers in the contact centre industry. Their dedication and expertise continue to make a significant impact on TSA Group’s success and the future of customer experience.

To learn more about Blaine, Zahra, and the other exceptional industry influencers in the APAC region, head over to Contact Centre Magazine’s Top 100 Influencers in the Contact Centre Industry in APAC. Join us in celebrating their accomplishments and the positive impact they have on the contact centre community.


TSA are Australia’s market leading specialists in CX Consultancy and Contact Centre Services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.

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