At TSA, we’ve seen something remarkable happen time and time again: friendships that begin at work grow into lifelong bonds. Whether it’s grabbing a coffee on break, offering a word of encouragement on a tough day, or teaming up to reach shared goals, the friendships made at TSA are one of the things that make this place more than just a workplace.
Friendships that strengthen us
For many of us, work can be challenging at times. But having a friend by your side can make all the difference. It’s those small moments—like a shared laugh after a call or a supportive message on a busy day—that remind us that we’re not alone. Many of our employees have spoken about how their friendships at TSA have boosted their experience and created lasting memories.
“One of my closest friends I met at TSA. She had just started in training, and a simple compliment sparked a friendship that’s grown ever since. We’ve supported each other through so much, celebrating promotions and personal milestones, learning from one another, and always pushing each other to be our best. “ – Stacey, Team Leader.
Moments that matter
It’s often said that teamwork makes the dream work, and at TSA, friendships are at the heart of that teamwork. When we collaborate with people we trust and care about, it’s easier to reach higher, tackle challenges, and succeed together. TSA is where we celebrate personal achievements, share in our wins, and lean on each other during the tougher days.
“We encourage each other and share ideas on how to handle calls that require complex solutions. I’ve built great friendships here, and it’s always fun when we all get together.” – Rob, Customer Experience & Sales Agent.
Better with friends
It’s because of this strong sense of community that we’ve launched our internal ‘Better with Friends’ referral program. We know the value of working with people you care about, and now we’re making it even easier for our TSA employees to bring their friends into the fold.
Through this program, you can refer a friend and share the experience of working together at TSA. After all, who better to join you in the workplace than someone you already trust and enjoy spending time with?
“After being referred to TSA by a colleague I had worked with before, it was an easy decision to refer another former teammate. Having worked together previously made stepping into a new environment feel comfortable. With a friend showing me the ropes, the transition was smooth. It’s been great working with familiar faces, and TSA’s supportive environment, events, and benefits make it a great place to be.” – Jos, Workforce Analyst.
At TSA, friendships aren’t just a bonus—they’re a big part of what makes working here truly special. And now, with the ‘Better with Friends’ program, we’re celebrating those bonds in a whole new way.
Whether you’re already part of our team or considering a new opportunity, one thing is clear: at TSA, the connections we build help us grow, both personally and professionally. Together, we create a workplace where friendships flourish, because everything really is better with friends.
TSA are Australia’s market leading specialists in CX Consultancy and Contact Centre Services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with an expert team of customer service consultants who know exactly how to help brands care for their customers.