Sales

Sales is in our DNA. Where you see the opportunity to grow your customer base, we see the human touches that’ll get you there.

Happy customers are your biggest advocates and best sales asset

As an extension of our partners’ businesses, we deliver highly personalised, reliable and responsive customer experiences that enhance brand value and drive high quality sales outcomes. We provide global leading customer engagement and sales capability, and technology, with an authentically Australian context, to deliver exceptional customer outcomes.

The TSA Sales Framework: How We Deliver

A data-driven approach that scales to increase revenue and reduce cost of sales.

Our personal, data-driven and innovative approach to B2B and B2C sales is industry agnostic and proven to deliver results for Australia’s most recognisable, market-leading brands.

TSA CX Solutions - Sales - Experts Sales Experts

A highly skilled team of sales specialists that deliver results without compromising quality

TSA CX Solutions - Sales - Australian Based Australian Based

We know your customers – we partner with some of Australia’s biggest brands and engage with Australians and Australian businesses every day

TSA CX Solutions - Sales - Insights Driven Insight Driven

Truly understand your customer, with data driven insights to find, retain and grow your customer base.

TSA CX Solutions - Sales - Future Focussed Future Focused Technology:

Utilise the power of the next generation of CX technology to improve the CX experience, increase engagement, improve compliance, and ultimately grow conversions

TSA CX Solutions - Sales - Trusted Partner Trusted Partner

We embed ourselves in our partner’s business to intimately understand their needs and grow together as an extension of their business.

TSA CX Solutions - Sales - Proven Process Proven Processes

Our proven process has delivered billions of dollars of high quality sales for our partners.

Now more than ever, meaningful customer interactions are required across all channels to deliver sales results. By taking the stress out of the sales cycle, we allow our partners to focus on what really matters - delivering amazing products and customer experiences.

A Market Leading Edge

What makes our solution work is that we have the scale and operational expertise to deliver a market leading edge to our partners. Whether that is to support your existing sales program, deliver a challenger model for your internal team, or to manage the entire sales program, we understand what it takes.

  • B2B and B2C Targeted Sales Campaigns
  • Lead Generation
  • Convert Web Enquiries to Sales
  • New Customer Acquisition
  • Customer Lifecycle Relationship Management
  • Service to Sales Revenue Generation
  • Win-back Campaigns
  • Inbound / Outbound Sales
  • Voice / Chat / Messaging / Omni-Channel
TSA CX Solutions - Sales - Market Leading
Press

TSA Group Featured in the Australian Financial Review

  Tech that enhances human connection Originally published in the Australian Financial Review 15 October 2021     One unexpected side-effect of the…
Award

TSA Group has been named on the 2021 AFR BOSS Most Innovative Companies List

Today, TSA Group was honoured to be recognised as one of Australia and New Zealand’s Most Innovative Companies for the second year in…
Award

TSA Group named finalists in the 2021 SEEK STAR Awards for Talent Acquisition Team of the Year

Congratulations to our extremely hardworking Talent Acquisition Team, who have been named finalists in the SEEK STAR Awards for TA Team of the Year (1,000+…
Article

To look after customers, you first need to look after your own people.

If your staff regularly go above and beyond for your business and your customers, it’s probably because you do the same for them.…
Article

What’s the purpose of going carbon neutral?

Taking TSA Group down the road of carbon neutrality was not a decision the leadership team arrived at lightly. While choosing to go…
Award

TSA Group named Finalists in the 2021 Internal Talent Awards

Congratulations to the TSA Talent Team who have named finalists in the 2021 Internal Talent Awards for Best Tech Stack 🎉 We'd also like…
Award

Blaine Slater named as a finalist for the 2021 CEO Magazine Sales Executive of the Year

Congratulations to Blaine Slater, who has been named a finalist in The CEO Magazine Global Executive of the Year Awards for the second year in a…
Article

TSA Featured in Fintech Business

Can debt collection transform its image? We think so, here’s how The traditional debt collection model needs a makeover. The big opportunity facing…
Article

Supporting clients during peak periods

There are 4 options for dealing with peaks in customer contact volumes. Here we look at the pros and cons of each of…
Announcement

TSA Group Joins The Circle Back Initiative

Putting Candidate Experience First TSA Group has joined The Circle Back Initiative, a collection of employers and recruitment agencies who commit to responding…