Be where your customers are. We’ll help you build meaningful and connected experiences for your customers in their social media channels of choice.
The social media landscape has changed. A siloed experience is a lost opportunity.
Customers are online for all aspects of their engagement lifecycle. They engage, buy, complain and advocate for your brand through social channels. Experience the power of delivering a highly connected experience to your customers in the right forum at the right time through our social analytical and online social care solutions.
The TSA Social Solution
Deliver a personalised social experience to build value and longevity in your customer relationships
To up your social game, you need a consistent voice across all channels to deliver a personalised and effective interaction. Our social media team has the perfect balance of tech gurus, social media guns, customer care specialists and sales experts to deliver powerful social engagement solutions.
The TSA Difference
We operate across the full customer lifecycle and we understand that socials is just a piece of the puzzle. Our CX team will help you design and deliver beautiful customer experiences across all channels of choice
Design a customer-centric social engagement strategy with our team of customer engagement, digital CX and social media experts.
Real-time data and strategic insights from our social support experts into your brand, customer engagement and customer sentiment analytics.
Our solutions are designed bespoke for Australian consumers. We understand what they want because we are Australian consumers.
More CX Solutions
Swipe for more