Field Sales

We’ve been field solutions experts for over 22 years. Elevate your customer experience with TSA’s field sales specialists who leverage the latest in CX technology to give face-to-face engagement an edge in the customer experience.

Disrupt Competitors and Gain Market Share

In a highly digital world, customers value face-to-face engagement more than ever. We have the unique infrastructure and capability to deliver a truly localised sales and campaign management capability.

Local business relationships

Local sales and account management success is built upon local business relationships and presence within local markets.

By applying technology and innovation with purpose, TSA field solutions keep down internal costs, increase process efficiency, and boost information accuracy, to give our partners a competitive edge.

Teams icon

Teams

Proven icon

Proven

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Flex

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Advertising Specialists

Our technology, dedicated back office support and regional support hubs ensure our field services teams remain focused, informed and aligned. Effective, timely, and targeted communications are the key to our success.

Effective Engagement

  • Latest technology to engage and support our teams whenever, wherever
  • Dedicated local hubs with a commitment to face-to-face engagement of our team members
  • Motivation and alignment to our partner’s strategic goals

We’ve been doing this for 22 years. TheTSA Business to Business (B2B) focused sales and account management model is a proven pressure-tested, holistic approach to driving B2B sales, revenue and customer experience results within defined geographic areas.

Why Total Market Management (TMM) Works

  • TMM leverages both local sales and customer experience teams, as well as omnichannel voice and digital engagement approaches, to provide your customers with the ultimate choice in engagement.
  • Tailored solutions and long-term, meaningful relationships between your brand and your customers through on the ground sales and service fulfillment
  • Targeted and data-enriched customer segmentation approach
  • Live demonstrations and service fulfilment increase buy-in and personalisation

We have the proven ability to ramp fast. With access to local support, our field specialists provide strategic business development and campaign management advice and solutions.

BD and Campaign Management

  • The agility to manage business development campaigns through both existing personnel on the ground and via dedicated purpose built business development teams
  • TSA has the ability to react quickly as new campaigns are deployed. Through the help of our Media Strategists, a go to market plan can be rapidly developed, tested and released.

TSA has over 20 years experience in the print and digital advertising industry.

We Lead the Way

  • Our team has a wealth of cross-industry knowledge on what works when running active advertising campaigns. Our local representatives cut through the noise in the ever changing world of advertising.
  • We are specialists in servicing regional Australia – we have lived and worked in these markets for over a decade.
  • We have experience working in the B2B environment across multiple industries.
Teams icon

Teams

+ -

Our technology, dedicated back office support and regional support hubs ensure our field services teams remain focused, informed and aligned. Effective, timely, and targeted communications are the key to our success.

Effective Engagement

  • Latest technology to engage and support our teams whenever, wherever
  • Dedicated local hubs with a commitment to face-to-face engagement of our team members
  • Motivation and alignment to our partner’s strategic goals
Proven icon

Proven

+ -

We’ve been doing this for 22 years. TheTSA Business to Business (B2B) focused sales and account management model is a proven pressure-tested, holistic approach to driving B2B sales, revenue and customer experience results within defined geographic areas.

Why Total Market Management (TMM) Works

  • TMM leverages both local sales and customer experience teams, as well as omnichannel voice and digital engagement approaches, to provide your customers with the ultimate choice in engagement.
  • Tailored solutions and long-term, meaningful relationships between your brand and your customers through on the ground sales and service fulfillment
  • Targeted and data-enriched customer segmentation approach
  • Live demonstrations and service fulfilment increase buy-in and personalisation
Flex icon

Flex

+ -

We have the proven ability to ramp fast. With access to local support, our field specialists provide strategic business development and campaign management advice and solutions.

BD and Campaign Management

  • The agility to manage business development campaigns through both existing personnel on the ground and via dedicated purpose built business development teams
  • TSA has the ability to react quickly as new campaigns are deployed. Through the help of our Media Strategists, a go to market plan can be rapidly developed, tested and released.
Advertising Specialists icon

Advertising Specialists

+ -

TSA has over 20 years experience in the print and digital advertising industry.

We Lead the Way

  • Our team has a wealth of cross-industry knowledge on what works when running active advertising campaigns. Our local representatives cut through the noise in the ever changing world of advertising.
  • We are specialists in servicing regional Australia – we have lived and worked in these markets for over a decade.
  • We have experience working in the B2B environment across multiple industries.

Personal Service in Regional Australia

TSA can provide business sales and customer account management solutions that leverage off the pre-existing relationships that our regional teams have in place in 40 regional markets. Our field sales and account management model enables effective delivery of targeted service solutions and campaign delivery through a local trusted point of origin, including:

  • Premium grade localised account management
  • Highly skilled back-of-house support services
  • Localised new and strategic product releases
  • Dedicated local area marketing
  • Winback and customer acquisition
  • Dedicated account directors
  • Dedicated account strategists
TSA CX Solutions - Field Sales Map
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